||09 Jan 2017
||@ShopifySupport How long till I get a response? No response after 15 minutes. Should I DM @ShopifyDevs instead?
||26 Sep 2016
||I can't believe @Shopify states "1 hour" wait times for customer support when it really takes double that.
||15 Aug 2016
||Whew… this @shopify support chat queue is moving slowly
||10 Aug 2016
||@ShopifySupport been on hold for 43 minutes now...not the usual from you chaps?! Any chance you can ring me back when available?
||06 Aug 2016
||@Shopify @ShopifySupport Case id 3715433 i wish a senior support executive could read my email and respond back , you need improvements!!
||05 Aug 2016
||I was not able to get through nor was email or live chat responsive :/ @ShopifySupport
||04 Aug 2016
||@ShopifySupport Guys!!! why is it taking so long to talk to someone in the chat? I am #48 still... :( I hadn't had that experience before.
||04 Aug 2016
||@ShopifySupport Our website is now working. Extremely slow delay in response from Shopify. Not an acceptable service level agreement. Review
||03 Aug 2016
||@Shopify @ShopifySupport stayed up till 4am on Monday to get support regarding my new business. 2 days later still waiting for the email
||02 Aug 2016
||@shopifysupport been on hold now since 2 hours , paid for a website that does not work , getting an error message , tried calling